Wednesday, September 21, 2011

To TIP or not to TIP

As a kid every time I accompanied my dad to good old humble restaurants, I would linger behind a few seconds till he left the table, to quickly grab the coins that he would place in the sauf bowl (I thought he forgot the money & once when I reminded him, all he said was ‘that’s ok’, so I ensured his money was safe with me, you see). So this assured source of income for my piggy bank continued, till the day he caught me picking the coins (damn my timing!!).That’s when he introduced me to the concept of tipping, that we should leave behind some money for the waiters who served us. However, the last couple of years, our bills have seen a 5 to 12 per cent ‘service charge’ added to it, leaving us confused with the question ‘to tip or not to tip’. Some say its goes to the Government and some say it doesn’t. So here in my next blog, I decided to decode the mystery of the Service Charge for you.


Your bill will predominantly contain VAT and service tax (which is applicable to restaurants having both air conditioning and alcohol license) both of which go to the government. The third item, the ‘service charge’ is imposed by a restaurant for the services rendered - in short, it’s a complusory tip that one needs to pay. What exactly happens to this amount isn’t very clear, as few, rather most restaurants divide this entire amount amongst their staff as a variable pay. Some hold back a percentage of the amount and divide the rest amongst the staff.

Now coming to the golden question of the blog; a survey conducted by TOI-Crest, indicated that majority, will check the bill for the presence of any service charge. If service charge is already included, then usually no tip is left behind, unless they are mighty pleased with the service. My research landed me on a quote by Federation of Hotel & Restaurant Association of India, stating that, if service charge is levied at the discretion of the management then tipping is strictly forbidden at restaurants that take this charge. However I don’t think that there is any law or legal stand point backing this statement.

Can you refuse to pay Service Charge? Well, yes you can. If there is no such mention of a service charge in the menu or in the restaurant, then you can legally refuse to pay that amount. Else you may need to be prepared to wrestle some muscle for it and fight your way out.

'TIPS' read as ‘To Insure Prompt Service’ & usually tipping is something that’s voluntary, and its a reciprocal act appreciating the quality of service. But most Indian restaurateurs’ believe that when it comes to tipping, Indians are little less generous and so to keep up the zeal of the staff and correspondingly the quality of service, a guaranteed tip is taken from the guests.

Friday, September 2, 2011

New Yorker, Chowpatty, Mumbai


You are heading out to eat, extremely hungry, with stomach making all possible grinding sounds and the last thing you want is that the food lets you down? For me, in such situations I head straight to New Yorkers  and it has never let me down since my bachpan ke din.

So before I start, I will try not being biased about what I write, but honestly that going to be a little hard

What do they serve.?, Italian, Mexican & Indian, however I don’t visit the Indian food department here, simply cause if you wanted to have Indian food,then please head to the next door Creame Center or Shiv Sagar. You basically come to New Yorkers to have Nachos (one of the best in the city, almost close after Oven Fresh in my list), American Corn Cheese Balls, Tachos and the sizzlers.
Now I am taking off my rose-tinted glasses and to look at the down-side, the food has the flavors and touch of the Indian Cuisines. May be that’s why it appeals to the Indian taste buds so much, so it continues to be popular from time immemorial. The Pizza and pastas departments also are strictly alright. What’s another downside is the menu is all vegetarian.

However, what I love New Yorker most is for its Sizzling brownie. Leaving New Yorkers without having one is a perpetual sin to commit, atleast in my world.

It’s a very special place as tons of related memories. Most of our post exam lunches had to compulsorily happen here. One thing I love to do here,is to race my hubby over the silly riddles that the food mat has and I don't really need to state how wins hands down!!!!

Will I go back? This question is not too applicable, as haven’t stopped going there since my school days so that’s more than a decade.

Will I recommend? Yes for sure.